Shipping & Pre-Order Policy

Shipping Policy

  • All shipments will be made via Express Mail Service (EMS), DHL or Fedex, shipping method can be chosen during checkout.
  • All shipments will require signature on delivery.
  • Any import custom duties, fees and /or taxes may be applicable depending on the customer’s country of residence and is the sole responsibility of the customer and shall not be covered by Athaya Vintage.
  • Delivery time for EMS is around 7-14 days, and DHL/Fedex is 4-7 days.
  • Delivery time may vary due to holiday seasons, higher than expected postage seasons or being held in customs. and impossible to be guaranteed.
  • We aim to ship all orders out within 3 working days.

 

Pre-orders Policy

  • When releasing a new model/product, Athaya Vintage will offers limited time pre-orders to allow reservations of the new models.
  • To secure reservation, Pre-orders require a max US$50 deposit payment which is non-refundable.
  • Pre-order deposits will be returned in the event Athaya Vintage determines it will be unable to produce or supply the order of watch(es).
  • Invoice for the remaining balance of the pre-order price minus deposit will be sent 2 weeks prior the dispatch of the watch(es). Any remaining unpaid balances must be paid in full before the watch(es) are dispatched.